Shenzhen, China +86-755-27042170 contact@luview.cn
FAQ

FAQ

  • Q

    What are your warranty terms?

    A

    The warranty period of our products is 1-3 year, but the parts that are consumables are not covered by the warranty.

  • Q

    Are you a real factory?

    A

    Yes, we are a leading professional manufacturer in China, engaged in R&D, production and sales of automotive rear-view products.

  • Q

    How long is the delivery time?

    A

    Usually, the sample order is 3 to 5 days, and the custom product order is 15 to 20 working days.

  • Q

    What is your sample policy?

    A

    The sample is not free, the sample cost and shipping cost should be borne by you.

  • Q

    What are the payment terms?

    A

    Wire transfer, FOB, CIF or EXW payment is also acceptable.

  • Q

    Does it support OEM or ODM?

    A

    Of course, we can accept OEM&ODM orders at any time.

  • Q

    Does your product have a certificate?

    A

    Yes, our products have CE, FCC, RoHS, E-mark certificates.

  • Q

    Do you test all products before shipping?

    A

    Yes, we have passed 100% testing before shipment.

  • Q

    What are the packaging conditions?

    A

    Usually, we pack the goods in a neutral white box. When the order reaches the MOQ, we can also make customized boxes according to your requirements.

  • Q

    How do you establish a long-term and good business relationship with us?

    A

    1. We maintain good quality and competitive prices to ensure that customers benefit; 2. We respect every customer and treat them as our friends. We sincerely develop business and become friends with them, no matter where they come from.